Privacy Policy

Last updated: December 2024

1. Introduction

Video Game Mods ("VGM", "we", "us", or "our"), operated by Zencomm Ltd (incorporated 2021), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform. VGM has been supporting modders since 2010 and we take your privacy seriously.

2. Information We Collect

Account Information

When you create an account, we collect:

Email address
Username
Full name (optional)
Profile avatar (if uploaded)
Theme preferences

Usage Data

We automatically collect certain information when you use VGM:

Download history (mod name, version, timestamp)
IP address (for download and view tracking)
Browser and device information (user agent)
Pages and mods viewed
Interactions with content (ratings, comments)

User-Generated Content

When you contribute to VGM, we store:

Mods you upload (files, descriptions, changelogs)
Comments and articles you post
Community memberships and roles
Reports you submit

3. How We Use Your Information

We use collected information to:

Provide and maintain our services
Track your download history so you can check for mod updates
Display view and download counts on mods
Enable community features and moderation
Prevent abuse, spam, and fraudulent activity
Send important service notifications
Improve our platform through analytics
Respond to support requests

4. Third-Party Services

We use the following third-party services to operate VGM:

Supabase - Database and authentication provider. Stores user accounts and platform data securely.

Cloudflare R2 - File storage for mod files, avatars, and images.

Google Analytics - Website analytics to understand usage patterns. Collects anonymized browsing data.

Cloudflare Turnstile - CAPTCHA service to prevent automated abuse during registration.

Resend - Email delivery service for account notifications.

Sentry - Error monitoring to help us fix bugs and improve stability.

RAWG API - Video game database for game information and metadata.

These services have their own privacy policies. We encourage you to review them.

5. Cookies & Tracking

VGM uses cookies and similar technologies:

Essential cookies - Required for authentication and keeping you logged in
Preference cookies - Store your theme preference (light/dark mode)
Analytics cookies - Google Analytics cookies for understanding site usage
Security cookies - Turnstile cookies for CAPTCHA verification

You can manage cookie preferences through the "Manage Cookie Settings" link in our footer.

6. Data Retention

We retain your data as follows:

Account data - Retained until you delete your account
Download history - Retained to provide update notifications
View data - Retained for analytics and mod statistics
User content - Retained until deleted by you or removed by moderation
IP addresses - Retained for security and abuse prevention

7. Your Rights

Depending on your location, you may have the following rights:

Access - Request a copy of your personal data
Correction - Update or correct inaccurate data
Deletion - Request deletion of your account and data
Portability - Receive your data in a portable format
Objection - Object to certain processing activities
Withdrawal - Withdraw consent where applicable

To exercise these rights, contact us at contact@videogamemods.com.

8. Data Security

We implement appropriate security measures to protect your data, including encryption in transit (HTTPS), secure authentication, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

VGM is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will delete such information.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your own. Our service providers operate globally. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

11. GDPR (European Users)

If you are in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR). Our legal basis for processing your data includes consent, contract performance, legitimate interests, and legal obligations. You may lodge a complaint with your local data protection authority.

12. CCPA (California Users)

California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, request deletion, and opt out of the sale of personal information. We do not sell your personal information.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Continued use of VGM after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at contact@videogamemods.com

Zencomm Ltd
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